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View Full Version : dell inspiron n5010 3 BEEPS AND BLACK SCREEN



iphonic
28th August, 2012, 10:40 PM
I switched my laptop on and a blank black screen is visable and then 3 beeping sounds come from the laptop and then the fan starts up and becomes really loud but there is nothing on the screen and the beeping noise carrys on in a set of 3 beeps - beep beep beep, they are short beeps and in a set of three. Im not sure what to do because i cant even access my desktop, also i swapped around the ram underneathe and switched it back on and still no luck.
Can amyone help if so i would appreciate it.

XRay333
28th August, 2012, 11:34 PM
Beep Code
Possible Problem
One) Possible system board failure ? BIOS ROM checksum failure
Two) No RAM detected
NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly.
Three) Possible system board failure ? Chipset error
Four) RAM read/write failure
Five) Real Time Clock failure
Six) Video card or chip failure
Seven) Processor failure
Eight) Display failure

Hope This Helps.

iphonic
28th August, 2012, 11:37 PM
Beep Code
Possible Problem
One) Possible system board failure ? BIOS ROM checksum failure
Two) No RAM detected
NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly.
Three) Possible system board failure ? Chipset error
Four) RAM read/write failure
Five) Real Time Clock failure
Six) Video card or chip failure
Seven) Processor failure
Eight) Display failure

Hope This Helps.

Yeah sort of narrows it down but how would i figure out what is actually causing it?

hmc
29th August, 2012, 12:16 AM
what bios is on the dell . ie phoenix mega trends ami etc.all bios's have a differant bleep code .if this helps sometimes if not memory ram it is a heat problem on the gpu or even cpu .give me update & i will help you further ,try vga to monitor just in case.u have pm

iphonic
29th August, 2012, 07:48 AM
what bios is on the dell . ie phoenix mega trends ami etc.all bios's have a differant bleep code .if this helps sometimes if not memory ram it is a heat problem on the gpu or even cpu .give me update & i will help you further ,try vga to monitor just in case.u have pm

Thanks for the info, i tried to check on the dell website to see what bios i have the only info i can get from the website in the drivers and software section and then under bios is
DELL INSPIRON N5010 SYSTEM BIOS

RELEASE DATE 10/25/2010
VERSION A09

I have never updated the bios it has stayed the same since i brought it from
Currys and i brought it just after the above date so it would have the factory set bios?

Other than that i cant access the screen or go and check on the laptop because of the black screen

Also i checked on the website you gave me but i cant seem to figure out which bios it is so i just looked for short 3 beeps and it cale under AMI BIOS beep codes but then again im not 100% if its the bios is ami im only saying that because its the only one with the 3 short beeps which my laptop is making.

hmc
29th August, 2012, 09:38 PM
update . BIOS IS AMI .Hope this helps .now u can work out ya code .ya cpu pastee might be dried up& ya vents could do with hoover .its worth a shot .dont forget the thnx button .glad to help .keep me posted

smoggy
29th August, 2012, 09:56 PM
looks like a problem with your RAM
check here Computer POST and beep codes (http://www.computerhope.com/beep.htm#04)

iphonic
30th August, 2012, 08:41 AM
looks like a problem with your RAM
check here Computer POST and beep codes (http://www.computerhope.com/beep.htm#04)

I put new ram in & swapped around the old ones as well in the slots but sill no luck to be honest im just guna leave it and never ever get a dell laptop again

03ahmads
30th August, 2012, 09:11 AM
Why not take it back to Curry's? Under SOGA, I'm sure when you bought it, you expected it to last longer than 2 years.

haribo
30th August, 2012, 09:57 AM
Why not take it back to Curry's? Under SOGA, I'm sure when you bought it, you expected it to last longer than 2 years.

because in shop they will defo tell him to piss off.

If you really need to go that route, only customer services will help you. i can gurantee you that.
i used to work there.

Umm its the RAM thats your problem by the way..i think

Seen it on that model a few times..
try a static disharge ,, take battery out, make sure AC unplugged . hold power button for 30 secs, and reseat the RAM.

haribo
30th August, 2012, 10:02 AM
p.s take the RAM out completely, and try turn it on, see if beeps are the same

hmc
30th August, 2012, 03:37 PM
haribo has a good point.there could be a thermo break on the pcb its self.this id how it goes '' clear the cmos'' do all the simple thuings first .i have takin it for granted that you are skilled in pc's ,if your not there's a listed procedure 'IE' process of elimination to follow.i have in past found a few times that a loose screw has caused problems as simple as it being bad earthing & dust build up has caused allot of static .hoover out all ventillation areas & clear the cmos as haribo has stated .good luck & keep it simple

XRay333
30th August, 2012, 08:56 PM
Odds are that it is a Ram problem. Make sure that they are seated corectly and locked, try running with just one stick (try other one also). it's very rare that two will go bad at the same time. If that dosen't help then there are other test you can try.

XRay333
30th August, 2012, 09:03 PM
I put new ram in & swapped around the old ones as well in the slots but sill no luck to be honest im just guna leave it and never ever get a dell laptop again

I didn't see this post so I thought I would mension that with some laptops you must use the right slot when using only one stick.

iphonic
30th August, 2012, 10:09 PM
p.s take the RAM out completely, and try turn it on, see if beeps are the same

I done that a few times beeps are still there so is the black screen its the most stupidest problem ever

haribo
30th August, 2012, 10:16 PM
I done that a few times beeps are still there so is the black screen its the most stupidest problem ever

beeps are exacty the same with no RAM?
your ram is most defo the problem id imagine m8

iphonic
31st August, 2012, 07:24 PM
beeps are exacty the same with no RAM?
your ram is most defo the problem id imagine m8

I spoke to someone who new abit about the laptop and they said its most likely the mother board and its a costly thing to replace, the beeps are still there even with new ram in so its deffinatley not the ram plus if it was ram wouldnt the screen at least come on and give a warning message or even at least see the screen back lit up even in black but its like as if the screen is totaly off with no sign of ever being on when the power on the laptop is on and te fan is loud and the beeps are going off

Nutsandbolts
31st August, 2012, 07:43 PM
Hi. I had similar problem with DELL INSPIRON 6000 and rather than spend money i just did a complete factory restore and has worked ever since. To do a factory restore on my model i had to press CNTRL and F11 keys after pressing start button. But be warned that if you do a factory restore you will lose all your data as the restore will format your disks.

Regards

haribo
1st September, 2012, 11:39 AM
I spoke to someone who new abit about the laptop and they said its most likely the mother board and its a costly thing to replace, the beeps are still there even with new ram in so its deffinatley not the ram plus if it was ram wouldnt the screen at least come on and give a warning message or even at least see the screen back lit up even in black but its like as if the screen is totaly off with no sign of ever being on when the power on the laptop is on and te fan is loud and the beeps are going off

well yes, thats im being so specific about the beeps. if its the same with no ram, chances are its the mainboard.
still fixable, you can get the boards for about 120? online, you just need a good friend or cheap shop to fix it for you.
its all about price to fix Vs price of new laptop..

p.s no sometimes if RAM is got problem it might have symptoms similar to what you get. it all depends, faulty RAM can cause so many differenet types of issue. but the fact its giving same error with no RAM as it is with RAM, your correct the problem probably isnt RAM related


Hi. I had similar problem with DELL INSPIRON 6000 and rather than spend money i just did a complete factory restore and has worked ever since. To do a factory restore on my model i had to press CNTRL and F11 keys after pressing start button. But be warned that if you do a factory restore you will lose all your data as the restore will format your disks.

Regards

if the machine wont POST there is no chance he can do a recovery on it mate.

Nutsandbolts
3rd September, 2012, 09:10 AM
well yes, thats im being so specific about the beeps. if its the same with no ram, chances are its the mainboard.
still fixable, you can get the boards for about 120? online, you just need a good friend or cheap shop to fix it for you.
its all about price to fix Vs price of new laptop..

p.s no sometimes if RAM is got problem it might have symptoms similar to what you get. it all depends, faulty RAM can cause so many differenet types of issue. but the fact its giving same error with no RAM as it is with RAM, your correct the problem probably isnt RAM related



if the machine wont POST there is no chance he can do a recovery on it mate.
Hi. Thanks for reply. I assumed it may have been similar problem to me. The point i was also trying to make to members is that from what i been told is that most PC's have a special recovery function to restore PC back to factory level. It is always worth a try before spending money. To get into the restore function varies from PC to PC and what version of Windows you are using. I have used this function a number of times to recover PC's for family and friends. The thing to remember is that when you do a factory restore it will re-format your hard drive, so you will lose all your data. The good thing about the restore is that you dont need a licence key or installation CD. In my opinion this function is worth remembering if you have problems with Windows.

Regards

iphonic
3rd September, 2012, 12:03 PM
Hi. Thanks for reply. I assumed it may have been similar problem to me. The point i was also trying to make to members is that from what i been told is that most PC's have a special recovery function to restore PC back to factory level. It is always worth a try before spending money. To get into the restore function varies from PC to PC and what version of Windows you are using. I have used this function a number of times to recover PC's for family and friends. The thing to remember is that when you do a factory restore it will re-format your hard drive, so you will lose all your data. The good thing about the restore is that you dont need a licence key or installation CD. In my opinion this function is worth remembering if you have problems with Windows.

Regards

Hi i know about the built in factory restore process but the laptop does not even go past the first post so its impossible to even allow myself to do a factory reset via the inbuilt process. The issue i have is the laptop not even having a visable screen that shows it being on, so the factory reset is put of the question and that points more to the software this issue is hardware related.

iphonic
3rd September, 2012, 12:04 PM
[QUOTE=skyla20;1683309]Hi i know about the built in factory restore process but the laptop does not even go past the first post so its impossible to even allow myself to do a factory reset via the inbuilt process. The issue i have is the laptop not even having a visable screen that shows it being on and no bootup and constantly beeping with no power to the screen so the factory reset is put of the question and that points more to the software this issue is hardware related.

haribo
3rd September, 2012, 06:09 PM
Hi. Thanks for reply. I assumed it may have been similar problem to me. The point i was also trying to make to members is that from what i been told is that most PC's have a special recovery function to restore PC back to factory level. It is always worth a try before spending money. To get into the restore function varies from PC to PC and what version of Windows you are using. I have used this function a number of times to recover PC's for family and friends. The thing to remember is that when you do a factory restore it will re-format your hard drive, so you will lose all your data. The good thing about the restore is that you dont need a licence key or installation CD. In my opinion this function is worth remembering if you have problems with Windows.

Regards

Really?
Did you even bother to read my reply to you?
the machine doesnt POST. ( power on self test ), how on earth can he recover it?
and im a preacher to the whole system recovery partition myself, drives me insane to get a pc in when someone has 'recovered' it with a virgin win7 disk, when there was a perfectly good recovery partition that would give them all there software, but thats got absolutly nothing to do with this OP's problem

@OP, are you going to replace board, or invest in a new laptop?

Nutsandbolts
3rd September, 2012, 07:33 PM
Really?
Did you even bother to read my reply to you?
the machine doesnt POST. ( power on self test ), how on earth can he recover it?
and im a preacher to the whole system recovery partition myself, drives me insane to get a pc in when someone has 'recovered' it with a virgin win7 disk, when there was a perfectly good recovery partition that would give them all there software, but thats got absolutly nothing to do with this OP's problem

@OP, are you going to replace board, or invest in a new laptop?
Hi. Why you getting your knickers in a twist?? People are only trying to be helpful. We cant all be geniuses like you.
At least you agree with me regarding the factory recovery partition.

Take care.

iphonic
3rd September, 2012, 09:48 PM
Really?
Did you even bother to read my reply to you?
the machine doesnt POST. ( power on self test ), how on earth can he recover it?
and im a preacher to the whole system recovery partition myself, drives me insane to get a pc in when someone has 'recovered' it with a virgin win7 disk, when there was a perfectly good recovery partition that would give them all there software, but thats got absolutly nothing to do with this OP's problem

@OP, are you going to replace board, or invest in a new laptop?

Deffinatley get a new laptop

iphonic
3rd September, 2012, 09:49 PM
Hi. Why you getting your knickers in a twist?? People are only trying to be helpful. We cant all be geniuses like you.
At least you agree with me regarding the factory recovery partition.

Take care.

All help is welcome, everyone can learn as they go along. Thanks for trying to help.