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View Full Version : Problem with freecom silver 2 NAS drive 4TB



stihl260
16th December, 2012, 12:24 AM
Hi All
Never had much to do with Networking, but just Bought a Freecom Silver store 2 NAS drive 4TB.
My idea is to transfer all the my music, Films , photos etc to the drive and access from Main desktop PC, HP Lappy , 2 Tablets and 3 smart phones.
Also Logitech Swqeezebox Touch for the music as a streamer , hooped up to either a 5.1 setup , Micro hifi and 2 Cronos 2 DSB docks in the house.
MY Panny TV already streams from the desktop PC, but i like the idea of vbeing able to access the films with having the main PC on.

My problem is as follows:
Hooked the NAS drive to port 1 on my router ( netgear DGND3300v2 ) Duel band Router with main PC on port 4.
Router says its already set up on DCHP and i can see the drive on the main Quad core desktop running Win 8.
Drive all plugged in Lights up etc, but tried indtall drive software (seems ok) untiol i try to run recvovery assistant so i can reset the drives etc as per the maunal.
It shows the drive with an IP (correct), but says it cant continue as my PC does not appear to have an IP and i neeed to add it mannually.
At this point im stumped!
I intend to use both drives (2TB each) and not set up mirrored.
Any expert help appreciated.

BTW i will be moving over to BT infinity on the 19th, so i realise the New BT router will need tweaking etc.
But this is just so i can move music films accross from the HDD on the main PC.

jfazzie
16th December, 2012, 12:48 AM
Pack it back in it's box and send it back to where you got it from and order something a bit better.

Sorry, but freecom must be one of the worst manufacturers of NAS's I've come across, even worse than the Netgear.

I always use and recommend Synology. No software required, just plug in and connect to it via a web browser and done.

I've found something about the freecom:

After inserting one or two HDDs into the NAS and powering it on, you NEED to use the included disk and install the Freecom Network Storage Assistant software. After that you are then given two options, from which you NEED to choose the restore feature. This requires holding in a pin on the reset button and pressing the power button until all the LEDs bar one turn off. At this point, the application starts doing some things (downloading firmware being stage 1). Unfortunately, the download failed for me (but gave no indication as to why it failed). So I had to go through the whole thing again to which point it got 4 steps down and nothing else happened (there is no progress bar to tell you how the restore is going). Eventually I just closed the program and let the NAS do it's thing. Eventually it seemed to work, but the Network Storage Assistant software was unable to find the NAS, I had to use the Windows network section to locate the NAS (located at 192.168.0.13, might be worth trying on yours too). At that point I was able to run through a simple setup wizard and then continue to the main interface.

The main interface itself is fine, but I would HIGHLY recommend you download the firmware update from Freecom, otherwise things like the inbuilt BitTorrent client will give you grief.

Does that help?