Mercedes 7g tonic VGS-2 NAG 2

[golf110tdi]

Hello friends, I'm trying to help a neighbor and a friend with the software of the Mercedes w204 C320 CDI 224hp with gearbox 7G tronic VGS2 NAG-2. Complaints are that the Upshift points are too late when driving lightly and using a small amount of TPS. Can it be made to shift earlier (about 1900rpm-2000rpm) when using a small amount of throttle or can you direct me to where these maps are located. It will also be necessary to modify downshifting points with small amount of throttle.
Software ar read with Flex.
I'm trying to help a neighbor and a friend with the software of the Mercedes C320 CDI 224hp gearbox

[golf110tdi]

Can anyone help and tell how much help would cost.

[Cylasis]

Have you tried to run upshift adaptions ? Do you have your adaptation data ?