Frogger
3rd May, 2013, 05:03 AM
The mate had the above phone on Virgin contract and finished the contract not long ago. He then left the phone into a shop to have it unlocked.
IMEI = 357696040415576
All went well when he got it back, untill he did a factory reset/data wipe. He told me it was back to being locked on virgin only, but when I got it of him to have a look at it, I tried a regged Virgin sim in it and it said upon boot up "Your Current SIM card requires an unlock code. Would you like to unlock?" And when I press YES or NO the phone displays Invalid SIM Card with emergency calls only.
When I press options, Device, advanced system settings, and go to SIM theres no info there untill I press and hold SHIFT and type M E P D, a popup menu shows the following.
-------------------------------------------------
SIM Card: No Vaild SIM Card
Identity and associations
Personalisation:
SIM Disabled
Network Blocked
Network Subset Disabled
Service Provider Disabled
Corporate Disabled
-----------------------------------------------------
The phone is behaving like its stolen, which I know its not. The emergency calls out are not blocked. He mentioned putting in THE MEP number and when I quizzed him on it he said his son may have entered it in wrong or correct 10 + times.
Are there any other commands I can try so as to change or edit the above menu which only comes after pressing shift and M E P D?
The phone searches for mobile networks but never finds a Virgin network. If I put an o2 SIM in it finds o2 but when I select that Network it times out when connecting to it.
Would a diagnostics test log be helpfull?
IMEI = 357696040415576
All went well when he got it back, untill he did a factory reset/data wipe. He told me it was back to being locked on virgin only, but when I got it of him to have a look at it, I tried a regged Virgin sim in it and it said upon boot up "Your Current SIM card requires an unlock code. Would you like to unlock?" And when I press YES or NO the phone displays Invalid SIM Card with emergency calls only.
When I press options, Device, advanced system settings, and go to SIM theres no info there untill I press and hold SHIFT and type M E P D, a popup menu shows the following.
-------------------------------------------------
SIM Card: No Vaild SIM Card
Identity and associations
Personalisation:
SIM Disabled
Network Blocked
Network Subset Disabled
Service Provider Disabled
Corporate Disabled
-----------------------------------------------------
The phone is behaving like its stolen, which I know its not. The emergency calls out are not blocked. He mentioned putting in THE MEP number and when I quizzed him on it he said his son may have entered it in wrong or correct 10 + times.
Are there any other commands I can try so as to change or edit the above menu which only comes after pressing shift and M E P D?
The phone searches for mobile networks but never finds a Virgin network. If I put an o2 SIM in it finds o2 but when I select that Network it times out when connecting to it.
Would a diagnostics test log be helpfull?