my new upa usb device programer not working

[yem22]

Dear Dk,

my new upa usb device programer
V1.2 ,, when connect the usb cable to my pc,,,windows show error message "USB device is not recognized" i tried another 2 pcs with different win versions also same error message.


it must show "new hardware found " instead so i go processing of installing the drive.

any idea or info will be appreciated ...


thanks

Yassir Elemam

[yem22]

i think the ic of USB Microcontroller "CY7C68013A" found it in the board ,,,may need to be replaced or reprogrammed !

[baze007]

I think it is impossible to fix ..... if pc does not recognize the hardware

[plasma533]

Did you install the drivers for it?

[baze007]

Did you install the drivers for it?




Must first PC to recognize your hardware and then need to reinstall the drivers ...... if you do not know your pc hardware will not identify drivers who'll install

"USB device is not recognized"

[davecooper47]

Connect UPA. Right click My Computer, Left click properties find UPA in devices list (it might show up as unknown device), it will have an exclamation mark as there is no driver installed. Right click on it and then left click on update driver. Now point it to the driver on the disc your supplier sent you. If you rely on your pc detecting new hardware every time, you are going to be in real trouble. This is kids stuff.

[TULGEYWOODMAN]

Why not ask advice from upa? Or is this another clone purchase?

[davecooper47]

1.2?? Got to be clone. Original is at least 1.3. I have to say though: I have both, and the full set of adapters sent with the clone are fantastic. Easy to do NEC. haven't had to lift any pins so far and it reads the eeprom sector only so no messing about typing in eeprom address etc before saving. I only bought clone as a backup because my original kept breaking.

[digimile]

hi
ask penko elrasoft.eu....with original serial number ...then he reply with one patch file run that patch ..then ur computer start recognise ur upa programmmer...thanks

[yem22]

Did you install the drivers for it?





yes !,,,same thing ,,,


Connect UPA. Right click My Computer, Left click properties find UPA in devices list (it might show up as unknown device), it will have an exclamation mark as there is no driver installed. Right click on it and then left click on update driver. Now point it to the driver on the disc your supplier sent you. If you rely on your pc detecting new hardware every time, you are going to be in real trouble. This is kids stuff.



i was an IT Supervisor before in a hotel for 10 years experience ,,, i know all that and i know many tricks for installing drivers .....but no success :(


Why not ask advice from upa? Or is this another clone purchase?

i did ,,,but no response till now



hi
ask penko elrasoft.eu....with original serial number ...then he reply with one patch file run that patch ..then ur computer start recognise ur upa programmmer...thanks

hi,,,did u did it before.... thy did't answer me yet....i tried many computers with different versions.... do u mean the patch file fix the computer or the upa it self ?!

[baze007]

yes !,,,same thing ,,,



i was an IT Supervisor before in a hotel for 10 years experience ,,, i know all that and i know many tricks for installing drivers .....but no success :(




like I said about you is a hardware problem .... the problem can not solved Penko that your PC recognizes the UPA



i did ,,,but no response till now



hi,,,did u did it before.... thy did't answer me yet....i tried many computers with different versions.... do u mean the patch file fix the computer or the upa it self ?!



like I said about you is a hardware problem .... the problem can not solved Penko that your PC recognizes the UPA

[davecooper47]

Does your UPA show in hardware devices? Even if it is unrecognized, does it show. If you were in IT you should know that if your driver fails to install on first connection, it will not show up when you plug it in next time. You will have to manually install drivers.

[yem22]

yes that's right,,,it show " unknown device " but when u installed manually ,,,it's fail and show message " cannot continue the hardware update"

[digimile]

hi
only penko can help u in this case...same thing happen to my upa...then penko send me patch file and that fix the problem...thanks

[hcip]

Huh!?!..... Try to measure the fuse mate..the TO93 package with two legs..... "Device not Recognized" problem is not about a driver issue.. it is a harware problem

Check the fuse, maybe there is no 5volts in flash IC where the serial number was stored. so the computer cannot recognize what hardware was pluged

if your UPA hardware is a clone, the program in 24C128 was destroyed by software...

[yem22]

if your UPA hardware is a clone, the program in 24C128 was destroyed by software...


yes it's clone,,,, and yes i think so ....what u said is near to the truth of my problem...

because i remember when i plug the device in the first time it show ok,,and after that ware shows "do u want to program the device " ( if i remember the sentence correctly ) and i pressed "YES" and there was a process of programing or something like that....

[hcip]

yeah thats the problem.. maybe the chinese give you wrong hardware for a wrong software...

you can reprogram the 24C128 device to run again your UPA

[yem22]

but the problem from where i got the right hex file :(
do i have to contact them , i think thy are just suppliers

[yem22]

HI,,

my problem has been solved ....
thank you ------ very much
final i can use my new upa :)
what u said is correct,,,, thy send me 2 versions of
software the wrong one was VER 1.3
now i'm using 1.2.1 instead ...even not using 1.2.7
now i got a dump for my eeprom 24c128 from another site
and programed the ic,,,,and that's it ,,,,,plug and play :)
special thanks for HCIP

and thank you all for who tried to help

Yassir Elemam

[plasma533]

glad you sorted yours out, I now have the same problem :( but only after installing Martech trial/demo.. USB drivers must have killed my upa. Any chance of a PM to the place you found the file or an attachment of the file itself?

thanks

[ssilvviu]

Is there a way to program a blank cy7c68013a?