Laptop infested with virus'

[tomhick024]

Neighbour gave me his laptop to have a look at it tonight!
Seems avg was on it before but no active virus scanner on it now!
Windows security alerted thats its infected by several dangerous worms. I connected it to my wireless network and tried downloading diff antivirus' but it fails to connect to any of them. eg, AVG/Avast/NOD.
Obviously the virus' are stopping it from connecting as I downloaded them on my own lappy and transferred avg and Avast onto its c drive, but it wont let me install any of them.
Also stoppig me from connecting to Spybot- search and destroy, ~~~~ing internet explorer screens open up by themselves as well.

What can i do to get rid of them or any one ever been in a similar situtation?

Thanks
T

Also, just flashed up that its infected by these ones:
Win/Netsky.Q worm
SoapHoax Spyware
Win32/Bagle.HE Worm

[cloudnineuk54]

i personally would killdisk it and reinstall ,quicker in the long run.

[cunny]

i personally would killdisk it and reinstall ,quicker in the long run.

That would be better option. You could try safe mode with networking, hoping that thats not infected also.

Personally format an reinstal would do. If personal files need saving then try but not always an option

[dasteph]

there are portable avs that run from flash drives to scan your pc.

[tomhick024]

Thanks for the replies, me thinks i will advise him to pass it on to someone with a bit more experience. My IT skill are fairly limited.
Thanks again!

[domacihren]

What if you download antvirus program on some other computer and copy it via USB key to infested computer (run in safe mode) and then install it there.

[Manic01]

Load combo fix from here
ComboFix | freeware (http://www.combofix.org/)
It's the biz.

[Devilfish]

This is a good standalone antivirus for emergencies.

McAfee Threat Center (http://vil.nai.com/vil/stinger/)

[mtv1]

>>AVAST ANTIVIRUS<< (http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2239_4-10019223&ontId=2239_4&spi=183f37d7b315e1242fa6504e197268ab&lop=link&tag=tdw_dltext&ltype=dl_dlnow&pid=11184118&mfgId=85737&merId=85737&pguid=rJZfXQoPjF0AABZzmO4AAAAV&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-2239_4-10019223.html%3Fspi%3D183f37d7b315e1242fa6504e1972 68ab%26part%3Ddl-85737) i use this never had a problem its free updates daily on installation does a complete scan of your system

[sattboy]

i personally would killdisk it and reinstall ,quicker in the long run.

i agree kildisk it end of problem fresh install

[tomhick024]

Got it sorted by running antivirus from usb, no need to kill it in the end, thanks for all replies!

[tomharvey93]

download super anti spyware and avast. ive never had a virus since

[sandancer]

Neighbour gave me his laptop to have a look at it tonight!
Seems avg was on it before but no active virus scanner on it now!
Windows security alerted thats its infected by several dangerous worms. I connected it to my wireless network and tried downloading diff antivirus' but it fails to connect to any of them. eg, AVG/Avast/NOD.
Obviously the virus' are stopping it from connecting as I downloaded them on my own lappy and transferred avg and Avast onto its c drive, but it wont let me install any of them.
Also stoppig me from connecting to Spybot- search and destroy, ~~~~ing internet explorer screens open up by themselves as well.

What can i do to get rid of them or any one ever been in a similar situtation?

Thanks
T

Also, just flashed up that its infected by these ones:
Win/Netsky.Q worm
SoapHoax Spyware
Win32/Bagle.HE Worm
go to avast web site and go to support then navigate remomving avast follow all the instuctions one by one untill you come to alwill kleaner exe its the only way to remove it and it takes all virius in that program with it then you are back to normall
or read the thread i put in on this problem:dancing2:

[Reapers]

go to safe mode

dont system restore (they tend to hide in it)

disable it. you will lose all save points
enable it after youve completed it
do scans with all the best antivirus,spyware and malware you have make sure the settings on the software are set to delete first quaratine second

do scans get rid of the virus's
defragment disk then reboot

have fun : )

[BawHeid]

If you can download McAfee Stinger and get it onto to a Flash drive you may find it a very useful tool as its main objective is to get rid of Trojans etc. And another thing do not offer to fix other people's computers for them unless you have a great deal of knowledge on how to fix them as the person may hold you liable for repairing their computer - friend or no friend.