Renaulttool killed HFM twice

[rob h]

Hello guys,

A 2019 Clio 4 non keyless. 285900636R14.20/14.45
During adding a key, the HFM, crashed.
The program came with the message:

[17:07:18] Status : Removing PINCODE read protection...DONE
[17:07:18] Status : Reading ISK:
[17:07:18] Status : STEP_1...OK
[17:07:20] Status : STEP_2...OK
[17:07:20] Status : STEP_3...OK
[17:07:20] Status : STEP_4...OK
[17:07:38] Status : STEP_5...FAILED
[17:07:38] Status : Oops, something went wrong :(
[17:07:38] Status : No need to worry if car "hung-up", just disconnect battery for 1 minute :)


So after disconnecting the battery, no improvement.
I read HFM with prog.
Dataflsh, did not have any isk anymore.

So i bought a used HFM, same sw/hw number.
P-flsh and D-flsh, i put on my crshed HFM.

Then on a bench setup, i did the same procedure. I could add a key.
And then tried it one more time, again, Oops, it crashed.

Are there some versions, not supported? Or more sensitive?




And now,i need to fix this car. Without knowing this cars pin/isk.
I do have a keycard, belonging to this car.



Greetings Rob

[fred77]

looks like a bug mate i don't know how much u paid for that tool but some times cheap isn't best.
i just got license for renault SmartPro as this has never let me down thus far

could of just left with autel etc but i like little risk


anyway hope u get it fixed maybe go with a on-line tool with new module n keys

[fred77]

PS mate message no need to worry takes the pee

I'd talk to developer and name n shame -at least give feedback on prob

[godfathertwo]

Do you mean renault ecu tool or Renolink if Renolink very little has been tested plus did you have a battery support while doing this.

[bioggy]

Autel can fix it via obd if you have a working key otherwise you can solder to fix it.

[fred77]

Autel can fix it via obd if you have a working key otherwise you can solder to fix it.

still sounds bad for Autel

[key4man]

still sounds bad for Autel

You are right, my friend, the autel has already crashed Renault vehicles over 2017 and up, which is dangerous, in my opinion, the Abritos is currently the most expensive solution, but the safest for these vehicles, both to add and AKL.

[vialli]

rob h, please write in black and white which tool caused this unpleasant trouble, name it clearly
According to your description, it seems to me that it is Autel, add key guided --> step 1,2...

[rob h]

I have the Renault CAN/K-line ECU Tool. immo-tools.lt
This tool is awesome, never let me down. Until this car.
Did many hfm 2015+, by obd, and lots of other cars.
I can still recomended it.



There is no isk, when i load the data flash in the tool.
So not even Autel, or Avdi can fix this,,,,,,.

[vialli]

I use OBDSTAR, before starting the key programming it displays a warning that in very few cases it may fail to find out the security codes and this can only be fixed by the dealer if you have a key that belongs to the car, they have account at Renault server for HFM resoftware

[rob h]

I have obdstar
I could try,

Isk accès also, or only flash files?

[vialli]

I understand that you also have an HFM from another car, you can replace the one in the car with this one and try to reset the HFM in Advanced function and then program it also in Advanced function with the security code taken from the card that belongs to the car .
Personally, I have not tested such a thing.
But you can try, it is possible to be the method by which you can replace a HFM.
Advanced function should do this

[godfathertwo]

I think now is dealer only
Pm member Terminator he will confirm this for you and lastly
Did you use a battery support whith renault ecu tool when doing this has this can be
Caused by battery voltage good luck smok also has a licence for obd backing up and reading HFM flash all by obd.

[TERMINATOR1000]

I think now is dealer only
.

yes i confirm , CANCLIP + renault.net is the only way ! 5 minute job if working key is available ( big shitttt if not )
The only car i killed was in main dealer , use original killed (VIN is already present in HFM), learn it to the car , simply say to guy battery was dead !!!

[p1et]

Is it possible to obtain PIN code from Renault to be able to restore this by myself? Because PIN code is all he need, now most of the tool got option to learn HFM with known PIN code.

In my case back in 2019, i don't know but dealershio couldnt do it, relearn HFM but still no ignition and because of that, to this day I am not sure what was the problem, what was needed extra to make car runner. Back in the day, known electrician solved it with Renolink but did not push him to tell me what he did, now i regret because after 3 years Im still not sure wtf happened then.

[vialli]

For Clio 4 and Captur, to add a key, you can backup to D-flash (HFM) after reading the OBD, this is very important and helps you recover the car.
To calculate the security code in the company's server, you REALLY need it to work well in order to succeed.
If something goes wrong in the server, you are the collateral victim and so is the car.
Earlier this year I had a 2016+ Captur, OBDSTAR read the D-flash successfully, saved it and then had to rewrite the D-flash to HFM.
The writing went well about 90% where it got stuck, I waited another 10 minutes and nothing moved.
I exited the program and the car was dead, the card no longer turned on the ignition, I typed the function to recover the saved backup, wrote D-flash and the car started with the old card.
I immediately understood that the backup is a lifesaver for the car and I started the programming again and the scenario repeated identically, it stopped at the same point.
That's what your server can do, it can help you be successful or it can cause you big problems

[davorOS]

hello
I had Clio 4 and kill it with renault tool also same situation as your stop at STEP 6.
and you can't get ISK now so get it to dealer they fix it in 5 minutes....

regards

[TERMINATOR1000]

hello, Renault don't provide PIN code since 2001 model with 4 digit PIN code !

According vialli the best way is to read & save d-flash before add card of course , but process need more 20 minutes (AVDI) for 2015+ cars ... RET add key in 2 minutes !!!

for me this problem is very exceptional , customers is warning of risks of bug , if car dead during process i contact Renault Assistance , i have no time to use AVDI for one car per1000 to be VIRGIN state . if Week-End don't do this job ou take 30 minutes to save HFM memory .
It is same problem than an low battery erase memory , just say that to Renault dealer , it's very important !

[davorOS]

correct 100%
from that one I allways use AVDi and tell customer to go for coffee and wait 30min
never had problem
lesson learn

[rob h]

I will keep you guys posted,
Most likely after a trip to the dealer.

In the future, i will have pull the hfm.



Thanks to all that took notice, and gave advice.

Greetings Rob

[godfathertwo]

We need to start charging more for these job since Renault dealer charge you £350 pounds plus for one Keycard or additional plus 10 days waiting for keycard to arrive from France .

[rob h]

924219

924220

I made the HFM virgin.1 Excisting card present.
After the online programming the car starts.

I still needed to add one more key.
So i read d-flash, and P-flash.
P-flash unchanged. (no flash upgrade)
D-flash, No isk when i load it in the RET. ( and car does start )

And with obdstar, it can not add a key.
Not even when i load the d-flash.

And when i press akl, on obdstar. And then, i and up with a virgin hfm.





Can someone figure out, the isk.
I attached d and p flash.70f3633

[p1et]

Why not just add with renault ecu tool? Just load your dflash.

[rob h]

Because the Ret does not recognise the isk in this D flash.

Check the D-flash, you will see.

Not even Obdstar, can give me the isk.

So, if someone could figure it out.

[vialli]

I understand that you did not take the car to the dealer, did you manage to start it with the same RET?
OBDSTAR cannot be used for D-flash read with another tool, I understand this as normal because it is in competition with the other tools.
I loaded your D-flash in Lonsdor and it is accepted as OK, LONSDOR in the AKL situation works with the D-flash read with a programmer.
You must be connected to the car to go further to see the car's VIN and security code.
If you have LONSDOR, you can try to see the PINcode and if you don't have the courage to continue using it for programming, you can stop after the PIN code is displayed.
Watch this for details: https://www.youtube.com/watch?v=i1nIWYbJhe4&t=15s&ab_channel=HarkanPl

[rob h]

We programmed it, with a dealer Account.

And i do not have lonsdor.

I added the full sw.

Best scenario here.
Someone with lonsdor, and a hfm, can do this for me.

Or i have to find someone in the Netherlands,
I have a bench Setup, for hfm, and a spare hfm.

[godfathertwo]

Are you sure londsor is capable to do this job as is not the best tool for Renault i would be very surprised if is capable to do it.

[hollanda]

Renault ECU Tool is the best!!

I’ve the pin but can’t send picture from my phone.


soon it will be update. Many thanks to support for fast fixing this version!!

[hollanda]

pin:
EE D5 F7 29 E6 4B 04 3C F6 98 96 D0 A6 F1 2E 2F

isk
C3 3F 91 9B 08 B9 39 9B 50 D2 1A 2E 00 C6 A6 00

[godfathertwo]

What tool did you get to get
The pin and isk
And lastly do you know if we are getting any updates with Renault ecu tool as last update quite a long time.

[fred77]

correct 100%
from that one I allways use AVDi and tell customer to go for coffee and wait 30min
never had problem
lesson learn


I did a '19 today and SmartPro read in seconds.
Main thing tho is ABrites iand SmartPro are safer than this RenaultTool by the-sounds-of-it.


Rather pay money for expensive kit than an expensive payout to main-dealer.
anyways it's not worth the extra hassle

[hollanda]

What tool did you get to get
The pin and isk
And lastly do you know if we are getting any updates with Renault ecu tool as last update quite a long time.

Renault Ecu Tool.
The support calculated for me and told me that this will update soon…

[hollanda]

I did a '19 today and SmartPro read in seconds.
Main thing tho is ABrites iand SmartPro are safer than this RenaultTool by the-sounds-of-it.


Rather pay money for expensive kit than an expensive payout to main-dealer.
anyways it's not worth the extra hassle

i’ve also Avdi, but for Renault i use R.E.T
Also with Abrites you have sometimes that some version not works.
I've experienced a few myself that it doesn't always work the way you'd expect. Also with “old” PQ cluster.
I understand that they don’t have als version hardware with different software to test.

I also get good support from Immo-Tools. They also answer my questions and give me tips when i ask.
Abrites you can ask if you have SPS….

about SmartPro, i cant answer. Because I don’t have this tool

[vialli]

Can someone tell me what I missed in this thread?
This RET tool killed the car 2 times and could not restore it with the same RET, only with the help of someone with an account on the Renault server (most likely works at the dealer)!!!
These are the possibilities for the best tool for Renault???!!!

[castin]

Renault Ecu Tool.
The support calculated for me and told me that this will update soon…

OMG, give more info please. Im wait 16 month's for update :D.

[rob h]

Today, i added the second key.
With the RET, there is no option to type in the Pin.
So i used Renolink.

Perhaps some updates, and new features. Would not mind paying for these.

Thanks guys

[godfathertwo]

I hope Renault ecu tool developer will soon update this tool we were promised renault traffic 2015 on never came plus others
This is still a good tool
But a the moment needs
Updating and lastly what version of renolink did you use
Thank you and good you got it resolved.

[rob h]

Renolink 2.02
I think, earlier version will also do this.
You can type in isk, or pin.
-----------------------------------

During the online reprogramming, the escl, whas not connected.
Still the car started.


Afterwards, i reconnected the escl .( The escl, i released it before we went online to be able to move te car, near to better wifi. And with another set,, hfm + keycard + ecu.. It did turn over the engine, not start, but release the cars escl.)

A dtc, in the abs, DF201 whas present. Even after the online programming.
I reconnected the escl. but could not clear this dtc.
Only after pressing, erase hfm, and erase abs fault, in the RET, the dtc was gone.

Escl does not lock anymore. What is not a problem, for me, and the owner.

[TERMINATOR1000]

Renolink 2.02
I think, earlier version will also do this.
You can type in isk, or pin.
-----------------------------------

During the online reprogramming, the escl, whas not connected.
Still the car started.


Afterwards, i reconnected the escl .( The escl, i released it before we went online to be able to move te car, near to better wifi. And with another set,, hfm + keycard + ecu.. It did turn over the engine, not start, but release the cars escl.)

A dtc, in the abs, DF201 whas present. Even after the online programming.
I reconnected the escl. but could not clear this dtc.
Only after pressing, erase hfm, and erase abs fault, in the RET, the dtc was gone.

Escl does not lock anymore. What is not a problem, for me, and the owner.


hello , ESCL is activated by HFM relay , maybe you kill it when you open it ????


pin:
EE D5 F7 29 E6 4B 04 3C F6 98 96 D0 A6 F1 2E 2F


isk
C3 3F 91 9B 08 B9 39 9B 50 D2 1A 2E 00 C6 A6 00


and you confirm that , because if it's correct PIN code , AVDI developer have right to say ; HFM & BCM never killed after reset DONGLE ?

And delete HFM d-flash for F.U.C.K the Chinese & Romanian tools ! Solution is easy to be localized in this tread .... ( & we can repair without Renault.net NOW ) !

[p1et]

hello , ESCL is activated by HFM relay

If renault dealer programmed HFM after lonsdor messed it up but car still couldn't start, only ESCL unlock after put card into reader (no ignition) and card remote buttons working both lock/unlock, what was the cause? What they forgot to do? Somebody fixed it with Renolink in 2 mins, I didnt try R.E.T to program ESCL as it unlocked when card was in, so I thought not the issue but I don't know, after 3 years I still don't know why my case was so special that dealership wasn't able to do that and what they forgot to do. For 2 weeks they did nothing beside telling me nobody will fix this exept dealership but they were dealership lol Well they did, they unnecessary dig and removed all plastic trims from steering wheal area, ESL was loose hanging on cables under steering wheel, FUSE box pulled from it's place also, fcking dum*asses.

So much changed from back then as back in the day, nobody here knew what was the problem, apparently I was the first with this HFM sh1t, I hesitated to take car to other dealership, now we know it's very simple and no need to exchange any parts, just technician must have knowledge how to program but maybe not always need to only program HFM, there was some extra step needed in my case

[TERMINATOR1000]

in fact Renault.net can't repair bug caused by Renolink Lonsdor2019 ZEDFULL2021 .... Simply because they did not save configuration data before kill HFM & BCM !
When ou open Renolink diag function you can see hundred of possibility to configure MANUELY these ECU .
Better is to use RET or AVDI ? Yes because you can repair with Renault.net & ABRITES support ticket .... first is faster & under to 100€ ( new update of RET will definitely made AVDI "has been" with AKL Clio V by dump & all other function stolen to UCO & ABRITES without tag key tool !!!!)

[Catalizator]

OMG, give more info please. Im wait 16 month's for update :D.

update happened today

[godfathertwo]

Yes just updated mine today easier menu too navigate etc etc.

[rob h]

And all i needed to do: Brick a hfm.

Your welcome!



All kidding aside,
Very happy, that they updated the software.
Great tool. And besides the one hfm. It never ever failed me.

So a big thanks to the developers.

Greetings Rob

[Arkadiusz173]

[QUOTE=TERMINATOR1000;4434475]Cześć, Renault nie udostępnia kodu PIN od modelu z 2001 roku z 4-cyfrowym kodem PIN!

Renault dealer sold me a Pin code. Price about $100.