sky box engineer tricks

**joe516** · 14th March, 2008, 08:16 PM

sky/sky+ box, use these tips to enter secret menu to reset/defrag

**Stripester** · 23rd November, 2008, 06:42 PM

HOPES THIS HELPS

DIY SKY PLUS REPAIR

REMINDER - You are responsable for any repairs or actions taken to repair your SKY + equipment

Stage One - "Full System Reset"

1. Turn on your Sky + box

2. Press the "Services" button on your Sky+ remote

3. Select the option "System Setup"

4. Access the hidden menu by pressing "0 then 1 then select" on your Sky+ Remote

WARNING - The next Stage will result in you losing all previous recordings!!!

5. Select "Full System Reset" - (Please ignore all other options under this menu)

6. Allow the system some time to reset itself, and then it will turn off

7. Turn on the Sky Plus Box

8. Hopefully all recording problems are resolved - If not proceed to "Stage Two"

Stage Two

1. Remove Sky Plus Box "Mains Cable" - (either from wall socket or back of Sky + Box)

2. Hold down the "Left and Right Arrow Buttons" on the front of the Sky + Box

WARNING - The next stage will result in you losing all previous recordings!!!

3. Reconnect the power

4. Remain holding the "Left and Right Arrow Buttons" for around 30 seconds

5. The "Green Sky + Ring", on the front of the Sky+ Box should now light up

6. Release the "Left and Right Arrow Buttons"

7. Press Select on the front of the sky + Box

8. Now the System will "Format the Hard Drive" - The "Green Sky + Ring" will now spin backwards

9. Allow the system upto 10 minutes, and then it will turn off

10.Turn on the Sky Plus Box

11.Hopefully all recording problems are resolved - If not proceed to "Stage Three"

Stage Three

1. Remove Sky Plus Box "Mains Cable" - (either from wall socket or back of Sky + Box)

2. Hold down the "Backup Button" on the front of the Sky + Box

3. Reconnect the power

4. Remain holding the "Backup Button" for around 30 seconds

5. The lights on the front of the Sky+ Box should now light up

6. If your TV is connected to the Sky + Box, the following message will be displayed "Updating System Software"

7. Release the "Backup Button"

8. Allow the system upto 15 minutes, and then it will turn off

9.Turn on the Sky Plus Box

10.Hopefully all recording problems are resolved - If not you'll have to call Sky, and they'll promise to repair or replace it for ?65

SPECIAL NOTE - If the following message is displayed - "Recording Interupted" - when recording or live pause is attempted:

9 times out of 10 it means the "Sky viewing Card" IS paired with a Sky Plus Box - Just not the one your using!!!

**lynchie** · 6th December, 2008, 04:07 PM

worked perfectly! cheers! no ?65 fee this time and no replacement box.... again......

**zari** · 12th December, 2008, 04:16 PM

[QUOTE=joe516;1759]sky/sky+ box, use these tips to enter secret menu to reset/defrag[/QUOTE

i have a sky dish with no subscription, but i get all the teras tv and some other foreign channels, but my pictures on thef foreign channels seem to break up alot, whats wrong ??

**arcadian2002** · 19th December, 2008, 05:12 PM

hI I HAVE BEEN SEARCHING EVERY WERE FOR THIS TYPE ON INFO...
NEADLESS TO SAY MY SKYBOX HAS JUST GONE DOWN,,,AFTER I REFUSED XTRA WARRENTY FROM SKYS TELEPHONE CALL!!! HMMM SMELL A PLOT .

MANY THANKS
ARC

**kennethrawc** · 1st February, 2009, 02:02 PM

are you able to access more channels going into secret menu.

**mjbuckl** · 21st May, 2009, 11:31 PM

Does this work the same with an HD box?
ALSO
Is there another option that just resets the menu so you don't lose all your recordings? - I think I saw the engineer do this before he did a full reset before

**terriers** · 22nd May, 2009, 12:25 PM

no u didnt m8....any reset scrubs the harddrive...and it works on hd or sd plus...the holding your fingers on left and right button while powering back up is also good for getting boxes out of stuck in standby too...

As for the not losing your recordings,,the usb port on the box
was gonna be for connecting a device to capture the recordings
before doing a system reset,,or box swap,that way you could put the recordings back on box or new box and customer wouldnt lose their recordings....this is what they told us when i used to work for them 2years ago but still nothing yet...the amount of customers i got grief off was unbelievable,,yet understandable....

**terriers** · 22nd May, 2009, 04:01 PM

Anyone having problems with their remote be it sly or any other remote,,there is an easy way to check if its working....

get your mobile phone and switch the camera on...next get your
remote and put in front of camera lens,then press buttons on remote,and you can see it flashing if remote is working....

**joeybrod77** · 13th June, 2009, 08:13 PM

can't wait to download
sky always fool about
would be nice to fix it myself for once

**gibbo74** · 17th June, 2009, 10:05 PM

great info ,
i theres a guy on ebay selling all the sky engineer tips and tricks for ?2.99 , i bought it and its good but not has good has the info you can get for free from digital kaos

**terminator2k2** · 24th August, 2009, 06:30 PM

hahaha this made me laugh, not for the post though...i went on a bskyb installation and health and safety course recently......and one of the questions was.... wat menu is accessed by pressing services ,system setup 0 ,1 select and one numpty put the secret menu

........