Open ATV backup image creation failed (Zgemma H1)

**tony_i** · 13th December, 2016, 04:02 PM

I'm having trouble making a backup image to my USB stick.

The image creation fails, and though there is a new backup folder on my stick it only contains 'imageversion' and 'no force' elements.

Anyone know what's going wrong?

**martin035** · 13th December, 2016, 04:38 PM

Try making the backup image to Hdd ie

On the backup image screen press Red instead of green, this will put a backup image on your USB drive in a folder called 'fullbackup_zgemmah1' inside that folder will be a dated folder ie '20161207_1459' inside that folder is a 'zgemma' folder just transfer that folder to the root of your backup USB drive and you have a work backup image.

Or you can use the 'Flash Online/local' option press 'blue' press 'yellow' and navigate to the above made backup folder on your USB drive, enter the folders and highlight 'roots.bin' and press 'green' to restore your backup image

**tony_i** · 13th December, 2016, 04:50 PM

There isn't room for a backup on the internal flash to enable me to back up this way.

I think my problem is that I was trying to do what you do in the H2H, which is backup to a FAT32 stick, but it seems the H1 likes to backup to the formatted stick. I've done that, and then transferred it to my FAT32 'booting stick', ready for action if the need arises.

Thanks.

**martin035** · 13th December, 2016, 05:07 PM

The hdd used by the Red button is the USB drive plugged into the back of the zgemma, so as long as there's a USB drive plugged into the Zgemma on boot up this option will write a backup image to it.

You only just need to use a FTP program ie FileZilla to transfer the 'zgemma' folder to the root of backup USB drive

**tony_i** · 13th December, 2016, 05:13 PM

Pressing Red (HDD) instead of Green (USB) was giving me a message that my HDD didn't have room. There's definitely room on my USB, though.

All done now anyway.