Hi Everyone

Looking for some advice regarding Power boards (electric step) in 2014 transit minibus.
Step itself broken complitly so Customer decided to remove it becouse every time he is trying put on the gear engine stalls and mesege apeers "step deployed stow step" also new one from Ford dealer is only £1400
so by disabling step by menu on dashboard you can drive but to first engine stop.
so I have acess to Fdrs and ids but no luck so far .
iam not sure if iam doing all right
i have tryed update all units with power board control unit disconected and connected .
alco i have tryied change vechicle configuration via ids but power steps option does not have drop down menu for changin the setting
and fdrs do not have option at all only towbar tpms etc

Thanks in advance